Our Team

At True Seals, we are proud to have a dedicated and talented team of professionals who are committed to providing our customers with top-notch service and support. Our staff members come from diverse backgrounds and bring a wealth of experience and expertise to their roles. From our friendly customer service representatives to our skilled technicians and innovative leaders, each member of our team plays a crucial role in ensuring the success of our company. Rest assured that when you work with True Seals, you are working with a team of professionals who are passionate about what they do and are dedicated to exceeding your expectations..

Contact Us

True Seals, LLC
Office: (509) 385-0300 
Email: quotes@trueseals.com

Gene Carroll - Estimating/Customer Support Gene Carroll’s 40 plus years of experience in the custom gasket industry has earned him the reputation of being the go-to resource for all of your gasket/stripping applications. Gene’s extensive product knowledge and expertise in custom gasket manufacturing techniques will provide you with the right gasket for your application at the most competitive pricing in the area.

Liz Edal - Estimating/Customer Support brings 40 plus years of experience in various industries from Automotive to Aerospace and Military defense.  Liz began working with Craig Dolsby in 2002, applying her design background developing military shelters.  Bringing her keen eye for detail and get it done attitude, Liz joined the True Seals team providing customers with excellent service and product.

Cole Dolsby - Estimating/Customer Support graduated from Washington State University in Construction Management. He has estimating and project management experience from the construction industry where he has worked over the past four years. His goal is to provide excellent customer service and competitive quotes to our loyal customers.

Jasmina Suljic - Estimating/Customer Support joined the team with a back ground in customer service. Jasmina’s ability to take ownership in any position she is put in has allowed her to learn different aspects of our Industry. Her versatility allows her to serve our Customers in many ways from processing orders, arranging shipments to creating estimates and technical support. Her attention to detail is exceptional and key to providing the best customer service both internally and externally.

Dave Williams - Independent Sales Consultant brings over 25 years of field sales experience helping customers find innovative and cost effective solutions.  He is True Seals’ messenger to prospective and current customers on our service and capabilities.  His goal is a win-win opportunity that will provide True Seals with a partner and customer for life.

Fatima Kebic - Inside Sales joined the team as a Gonzaga graduate with prior experience in banking and insurance sales. Her dedication to improving the customer service experience has enabled her to meet customer needs and exceed expectations. Her emphasis on teamwork, combined with her communicational skills, help the True Seals team meet the high standards we strive to achieve for our customers.

Shelley Dolsby - Purchasing Shelley is a registered pharmacist in two states and brings 15+ years of managing inventory and purchasing supplies experience in the medical field with her. Shelley has been part of the True Seals team since the beginning of the company. Shelley takes great pride in delivering superior customer service and strives for excellence in communicating with True Seals suppliers.

Diana Johnson - Office Manager with over 30 years of experience holding numerous roles in the banking industry, as well as establishing and running a successful business  Diana's commitment to customer service and product excellence combined with dedication and hard work, will go the extra mile to deliver customer excellence.

Steve Matzdorff - Quality, Safety, ISO Compliance, Lean Manager - Over 30 years’ experience in manufacturing.  Steve has worked as a Quality/Safety Manager for over 10 years implementing & maintaining AS9100 to ISO-9001 Quality Management Systems. Steve is passionate about using Lean Manufacturing to eliminate waste and improve processes to enhance and improve customer satisfaction.

Craig Dolsby - President/Member Certified as a Six Sigma Black Belt with over 30 years of hands-on manufacturing experience - Craig Dolsby founded True Seals with a commitment to own and operate a local company built on the principles of - fulfilling customer’s needs through fair pricing, providing excellent customer service, and manufacturing top quality custom gasket products.

Ger Lor - Production Lead with 14 years of manufacturing experience, Ger coordinates, monitors and provides leadership for the activities of a cellular work team. His experience working with our high pressure water jet, CNC and knife cutting machines and his precise attention to detail and accuracy, ensures quality throughout the production process.

Hamid Becirovic - Operations/Member Hamid Becirovic’s 15 years of “hands-on” manufacturing experience, combined with his high level of attention towards quality and control, allows True Seals to manufacture a full spectrum of gaskets – all meeting or exceeding your expectations.

Jim Hemingway - Consultant Jim Hemingway’s entry into the gasket industry began in the early 80’s. Jim’s reputation for providing effective leadership and innovative manufacturing techniques are a testament to the high level of service and unmatched product quality you will receive at True Seals.